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What to Consider When Choosing an Appointment Reminder Software Regardless of the type of service business you have, it is important to ensure clients are honoring their appointments. When clients are not honoring their appointments, this means you are missing revenues. At the same time, no shows and last minute cancellations can impact the productivity of your business. Your business costs increase when you have to rebook clients and follow the up with calls due to last minute cancellations. Service businesses regularly have to deal with missed appointments. According to a report released earlier in the year, service industries such as restaurants, beauty, medical and spas experience about 40 percent of no-shows. A couple of no-shows during the week can mean losses amounting to a hundreds of dollars. Cumulatively, these losses can reach over $30,000 annually. Such an amount is enough to pay a full time employee at your business. To ensure you achieve your revenue goals, it is important to reduce no shows at your business as much as you can. What You Can Do To Stop Missed Appointments According to research, postcards, emails, texts and phone calls can reduce no-show rates. However, most small businesses will find these methods quite costly when they have to be used on a regular basis. To ensure productivity is maintained and revenue is high, you need a better solution. One of the best solutions you should consider is an appointment reminder software. Look for an application that is easy to use and can allow customer to edit their appointments. Apart from this, the software should be able to send automated reminders to the clients as the appointment date nearly. Finally, you can also choose a software that can charge some sort of penalty for no-shows.
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You should look for an appointment reminder software that will be ideal for the type of business you have, be it a salon, spa or dental practice. Depending on the features you would like, you can go for a standalone program or a larger robust practice management application. To find the right software for your business, you need to do your research well. Workflow is one of the important features you can go for with your business.
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Appointment Reminder Workflow Consider the workflow of your business to know whether a particular appointment reminder software will be right for you. To know the features to look for in a software, consult with employees that deal with clients directly on a daily basis, the IT specialist and the office manager. Draw your business workflow and check where employees will be interacting with the appointment reminder. If your business is already using a workflow software, check whether the appointment reminder software can be integrated with it.

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